Spooner Row Message Board

Post Info TOPIC: broadband installation update
julian Halls

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broadband installation update
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Dear All ( Progress?? )

 

Subject: Better Broadband for Norfolk Project - New Communications Cabinet for Spooner Row (ref BBfN Wymondham 41)

 

Dear Trevor

 As you are aware, the Better Broadband for Norfolk (BBfN) Project is facilitating the provision of Superfast Broadband in areas of Norfolk where installation is not commercially viable.

 A new communications cabinet (reference BBfN Wymondham 41) is to be installed in the verge on Guilers Lane, Spooner Row (opposite The Three Boars), to serve residents & businesses in the immediate surrounding area. No date for installation is currently available, however the BBfN Programme is due to complete by the end of March 2020.

 People can check to see which BT structure their property is served from and available speeds using the BT Wholesale Line Checker

https://www.btwholesale.com/includes/adsl/adsl.htm

Search using the Address Checker option, then enter the postcode, press submit and select the address from the list

Once a fibre solution is available an “VDSL” option will be shown. Prior to implementation copper based broadband speeds are shown as “ADSL”.

 I have copied in County Councillor Colin Foulger & District Councillor Jack Hornby to make them aware of the forthcoming works.

 Please only contact me directly for ALL enquiries relating to this cabinet installation.

 Kind regards

 

 

Rachel Line MIHE

Highway Network Co-ordinator (Better Broadband for Norfolk)

Highways & Transport

Community and Environmental Services

Norfolk County Council

Direct dial telephone number: 01603 819828 Mobile 07917 720328

E-mail: Rachel.line@norfolk.gov.uk

Highway enquiries: 0344 800 8009 or mailto:highways@norfolk.gov.uk

Website: www.norfolk.gov.uk

 

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To see our email disclaimer click here http://www.norfolk.gov.uk/emaildisclaimer

 

just received from the Office at WTC



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Anonymous

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March 2020?  I thought broadband improvements were set for 2017 then it was 2018, and now by 2020.  I won't hold my breath.



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Anonymous

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This is pathetic. Look, let me make this simple. Spooner Row is a designated Service Village. That means from now on there will be a constant stream of planning applications for housing and Industrial units. We won't get better Broadband e.g. cable until there are sufficient numbers of houses built to make it profitable. The Conservative government will not fund this themselves.

If you are thinking of moving here, bear this in mind as you will be living in a permanent building site for many years to come and your quality of life will be adversely affected. This is NOT what the residents of Spooner Row wanted but a consequence of what the Council want.



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Anonymous

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Can we just take a moment here.

The incredibly unhelpful message which has been posted doesn't actually say no fibre until 2020, that is just when the program ends. They may as well have said 'we don't know, we have a good idea but it will most probably change and we don't want you to shout at us again'

Somewhere there will be a project office full of people who are terrified of making any form of commitment in case they miss it by a month and lose their bonus. I am told by at least three people, that the end of this year is still a reasonable assumption.



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Anonymous

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You have quoted the poster wrong, the poster said "by" 2020.  Why put the emphasis on the message being "unhelpful"? Isn't it more appropriate to say the poster is right and that it is "unhelpful" that residents have been made countless promises of receiving improved broadband provision which never materialises?  Surrounding areas to Spooner Row get improvements, but not the village.  So like the poster said, I won't hold my breath.  Those buying the new houses will be in for a shock.



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Anonymous

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I was visited by an Open Reach employee a couple of months ago. He confirmed it was on a list of jobs and that he anticipated the work to be carried out towards the end of this summer.



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Anonymous

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Anonymous wrote:

You have quoted the poster wrong, the poster said "by" 2020.  Why put the emphasis on the message being "unhelpful"? Isn't it more appropriate to say the poster is right and that it is "unhelpful" that residents have been made countless promises of receiving improved broadband provision which never materialises?  Surrounding areas to Spooner Row get improvements, but not the village.  So like the poster said, I won't hold my breath.  Those buying the new houses will be in for a shock.


 I did not quote the poster incorrectly. The original post strongly suggested that the only timeline which is currently available is the whole scheme completion date which is 2020. THAT IS UNHELPFUL, as whilst it is technically correct it is also misleading (but technically not wrong). 

An example of 'helpful' would include ( but would not be limited to) - GIVING A REALISTIC DATE FOR COMPLETION. This information is known by the person who sent the original message, they have not chosen to publish said information. This is another example of being unhelpful.

If you had even a little understanding of how the broadband and fibre broadband works, you would realise that there is a very good reason for why surrounding areas have been upgraded and we have not. You would also realise why we have to wait and that it is being dealt with, but as usual you choose to moan in an overly dramatic manner.

As to holding your breath, perhaps you could come to the phone junction box by the pub and hold it there. We could get a table and a few pints and watch. You might get into the EDP. 'Moaner holds breath for fibre'? 



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Anonymous

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Good news that we are on the Open Reach upgrade list for the end of summer. We can look forward to some 21st-century technology at last.  What is that previous posting on about???



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Anonymous

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Latest update from bbfn

 

 

The survey for the new fibre cabinet in Spooner Row has just been completed.  The new cabinet will be known as Wymondham cabinet 41.

 

I expect implementation between October 2017 and June 2018



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Julie

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For anyone who is fed up waiting on fibre I can confirm that we are consistently getting 20Mb/s download on our satellite broadband.  Not had any problems with it, to the best of my knowledge it's not dropped out at all, not even when it was lashing with rain/sleet and blowing a gale.  The only question I ask myself is why we put up with a 0.25 Mb/s speed from BT/TalkTalk for so long no



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Anonymous

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Would you mind sharing who provides the satellite service and how much it costs?



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Julie

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I'm sure I replied to this yesterday but it's not appeared in the feed.

Yeah, our satellite service is provided by Rural Broadband in Heacham you can look at cost options on their website ... we opted for the 20GB data level so less than £38 a month.  With the grant/subsidy we qualified for from the Better Broadband Scheme there was a £100 contribution to the router/modem.  If you're lucky enough to have a 4G signal you may be eligible for that which costs you nothing except the ongoing monthly data fee.  I understand that the info about the grant/subsidy scheme application is pretty well hidden on the NCC website, our installer (ALine Telecomms) working with Rural Broadband handled all that for us.  There is a comprehensive list of 4G and satellite broadband providers on the BBS website but we went with personal recommendation from friends.

Good luck with whatever/whoever you decide to go with.

 

 



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back to anon....

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I would just urge caution with Satellite systems, they are very good for some applications but not so good for others, due to the latency caused by the distance the data has to travel. I had a system a couple of years back and whilst it is fine for downloading large amounts of data quickly, the latency means that it is terrible for things like VPN's or skype/facetime/ XBox live etc. The provider is (was) also very strict with bandwidth management (when I was a customer, if you tried to use more than 10% of your monthly amount during peak time they slowed your connection right down). I used TooWay and they were £45 /month for the first year then they hit me with £90 a month for 50gb in the second year (at which point I told them exactly where they could put their dish)

I cancelled at the first opportunity and removed the equipment. I am sure it is fine for some people, and the other poster seems happy, but I would first of all make sure it is suitable for your needs. £38/month is a lot of money for a 20gb plan in my opinion, thinkingWysp is only £30 ish for 250gb/month (but I have heard mixed reviews about them as well), Intouch systems is the same platform as thinkingwysp, then you have smoke signals and carrier pigeons, or you could just wait until the end of the summer* and have fibre

 

(* I didn't say which summer.....) 

 



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Rob

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We are using Itswisp at the moment. It does play up during storms and other weather events. It can also struggle streaming things like Netflix sometimes.



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Julie

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I absolutely agree, whatever you choose needs to be suitable for your individual needs.  I'm the first to admit I didn't have a clue and that is why I was so pleased to get advice from ALine because they came round checked my phone line/wiring (in case there was a problem that could be fixed ... there wasn't), checked what else was available (4G .... no signal here but there is in Guilers Lane) explained all the options clearly and highlighted potential pitfalls.  

On the issue of satellite latency; yes it can take a few seconds for the satellite to connect but once the connection is in place it works absolutely fine .... which is more than I can say for the old phoneline service!  I've not used Netflix so can't comment but I use iPlayer etc and also participate in Facebook Live events and have no delay or buffering problems at all.



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Matt

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Latency is not an issue with things like Netflix / iPlayer etc because the data is downloaded as a continuous stream, perfect for satellite systems (You would not notice 700ms delay in your stream because you only really experience it at the start) However, with things like phone calls or Xbox live where the players talk to each other it makes it totally unusable.

A good example would be like when you watch a tv news report when there is a horrible delay. You speak, then 3/4 of a second later they hear you then you finish speaking (wait 3/4 second for them to catch up plus an additional 3/4 second for their reply to arrive so now 1.5 seconds delay, and that's assuming everything is working at max speed which it won't be). 

In short, very good for some uses, terrible for others. It all depends on why you want it.

also, I live on guilers lane and don't get any G's let alone 4 of them.... I also have thinkingwysp and it's fine



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