Spooner Row Message Board

Post Info TOPIC: Property Damage - Who should I contact?
Jon

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Property Damage - Who should I contact?
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Hello,

I’m hoping that someone will be able to point me in the right direction to who to contact to lodge a complaint as well as a compensation claim for property damage? I believe the damage to be caused by the excessive HGV use of Station Road along with (possibly) the poor drainage on the Boars side of the road.

So far, I’ve tried spoonerrow.cc@gmail.com but I’m not sure if that’s the best route?

 

Any help would be greatly appreciate!

Jon



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julian Halls

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As Chair of the community council I can advise you that the council has no liability in this area whatsoever.

However I can advise you that the highway or lack of maintenence on the highway, as well the designation as an HGV route  is a county council function but I also have to say that that it may prove very difficult to to establish a causal link

The county Councillor is Colin Foulger whose contact details can be found on the NCC website



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Stephen Ward

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I would have thought your first point of call, if you believe there is damage to your property is to talk to your house insurance company. If they believe their is evidence of damage caused by another party, then they would pursue this for you.  If you wish to make a complaint about HGV use of Station Road or to submit a claim then use the following link to Norfolk County Council who are responsible for highways issues:

https://www.norfolk.gov.uk/roads-and-transport/roads/road-maintenance/what-we-maintain-and-when

I hope this helps.



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Jon

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Thank you both, very helpful.



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